- WHO launched it at the Global Ministerial Summit on 'Patient Safety'.
- This conference has been organized by the Government of Chile in Santiago.
- It is the first charter to outline patients' rights in terms of protection.
- The Charter includes 10 “Patient Protection Rights”-
- Timely, effective and proper care
- Safe health care procedures and practices
- Care from qualified and competent health workers
- Safe medical products and their safe uses
- Availability of safe health facilities
- Dignity, respect, privacy and confidentiality
- Information, education and supported decision making
- Medical record receipt
- To be heard and get fair solution
- Involvement of the patient and his family in health care.
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